Covid-19 Updates from the Doctors Company

Covid-19 Updates from the Doctors Company

Serving You as You Care for Us

As the coronavirus COVID-19 outbreak continues to spread throughout the communities where we all live and work, we have looked for ways to keep our employees safe while continuing to provide excellent service to you during this emergency. Our first priority will always be the health and safety of our employees and their families, our insureds and business partners, and the communities in which we operate.

Our policyholders are on the frontlines of this pandemic, providing medical care, insight, and comfort at a time when they are desperately needed. Today, tomorrow, and every day, Hospitals Insurance Company, The Doctors Company will be prepared to respond to your needs—from answering questions about patient safety and best practices, to advocating rational health policy, and protecting you from a different scourge: malpractice litigation. And we will continue to provide 24/7 consultation services to you.

Uninterrupted Service—In New Ways

Rest assured, we are implementing contingency plans to maintain service levels to all of our policyholders. And we are enacting new ways of working to be there for you, like you are for all of us. In keeping with current public policy, many of our employees will be working from home for at least the next several weeks. The technology we have in place is tested and should make this possible without any significant interruption in service.

Your Policy Covers Telemedicine

If your practice is considering offering more virtual patient visits in light of COVID-19 and you have questions about the potential impact on medical liability, you’re covered as a professional service.

Thank You for Your Service

We will continue to share information and support you during this unprecedented time.

Please visit our dedicated web page for the latest updates. For insights on COVID-19 and your practice, read our helpful article, “2019 Novel Coronavirus and Patient Safety in the Medical Office.

Today, our mission to advance, protect, and reward the practice of good medicine seems more important than ever. We appreciate the critical work you are doing.

Robert Kauffman
Noeleen Doelger
Robert Kauffman
President
Healthcare Risk Advisors
Noeleen Doelger
Chief Operating and Financial Officer
Healthcare Risk Advisors